Terms and Conditions

1. About PCB Store

• Website: https://pcbstore.com.bd/
• Legal Entity: Proprietorship
• Registered Address: 1st Floor, Rising Sun Tower, Parise Rd, Dhaka 1216

We specialize in selling authentic computer parts, accessories, and electronics. Every product we sell comes directly from authorized distributors or verified manufacturers. Our mission is to deliver genuine products, transparent service, and fast delivery to every customer across Bangladesh.

2. General Terms of Use

By using pcbstore.com.bd, you confirm that:

• You are at least 18 years old, or using the site under the supervision of a guardian.
• The information you provide during registration or checkout is accurate and complete.
• You will not misuse our website for fraud, spam, or illegal purposes.

We reserve the right to:

• Update or change these Terms at any time without prior notice.
• Cancel any suspicious or invalid orders.
• Block users who violate our Terms or misuse the platform.

3. Product Information & Accuracy

We work hard to keep all product details — such as price, description, images, and specifications — accurate and up-to-date. However, due to human or technical errors, some information might be incorrect or outdated.

• Product photos may look slightly different from the actual item due to lighting or screen settings.
• Prices, stock availability, and specifications can change without prior notice.
• If we find a pricing or description error after you place an order, we may cancel or correct the order and notify you accordingly.

We appreciate your understanding that minor differences may occur, and PCB Store cannot be held responsible for typographical or photographic errors.

4. Pricing, Offers, and Availability

All prices listed on pcbstore.com.bd are in Bangladeshi Taka (BDT) and include VAT where applicable. Prices and promotions may change anytime without notice.

We always try to keep our stock updated. However, if an item runs out of stock after you’ve placed an order, we’ll contact you quickly for alternatives, refunds, or a new delivery timeline.

PCB Store reserves the full right to:

• Adjust product prices, promotions, or stock.
• Cancel any order if there’s a pricing or technical mistake.

5. Payment Terms

We offer multiple secure payment options: SSLCommerz, bKash, Nagad, Brac Bank, and Cash on Delivery (COD).

To ensure transparency and safety:

• Always confirm product availability before making payment.
• Online payments are processed securely through SSLCommerz or related gateways.
• Additional gateway charges may apply to online transactions.
• If a refund is necessary, it may take 7–10 business days to process, depending on your bank or gateway policy.

Any transaction fee deducted during payment will not be refunded. PCB Store follows all digital transaction rules under Bangladesh law and payment gateway providers’ policies.

6. Order & Delivery Policy

Once we receive your payment and confirm your order, we begin processing within 24–72 hours. Our delivery partners include Steadfast and Pathao Courier, ensuring reliable nationwide delivery.

Please note:

• Orders are not processed on weekends or national holidays.
• Delivery times may vary based on your location and stock availability.
• In rare cases, delivery may be delayed due to courier issues, traffic, or unexpected events.

PCB Store holds the right to cancel or modify any order that cannot be fulfilled due to stock issues or payment verification problems. If that happens, we will notify you and arrange a refund or replacement as soon as possible.

7. Return & Refund Policy

We want you to be completely satisfied with your purchase. If your product is damaged, defective, or incorrect, please contact our support team within 7–10 business days of receiving your order.

To qualify for a return or refund:

• The product must be unused, undamaged, and in original packaging.
• You must provide a valid invoice or proof of purchase.
• Items showing physical damage, burn marks, or broken seals are not eligible.

Refunds are processed through the same payment method used during purchase. We’ll do our best to make sure your issue is handled smoothly and fairly.

8. Warranty Policy

All products sold by PCB Store come with either instant warranty or manufacturer warranty, depending on the item.

9. Physical Damage Policy

Please handle your product with care. Any physical damage to the product will immediately void the warranty.

Physical damage includes, but is not limited to:

• Cracks, dents, or broken parts
• Burn marks, scratches, or water damage
• Missing or removed warranty stickers
• Mishandling during installation or usage

If your product is found to be physically damaged, we cannot process a return, exchange, or warranty claim. In such cases, the damaged item will be returned to the customer at their own expense.

To avoid these issues, we strongly recommend that customers check all items in front of the delivery person whenever possible and report any visible damage within 24 hours of delivery.

10. Product Compatibility Disclaimer

We always provide accurate specifications and compatibility information to help you choose the right product. However, PCB Store cannot guarantee full compatibility between components or devices, especially in custom-built systems.

Before purchasing hardware such as motherboards, RAM, processors, or power supplies, please double-check your product requirements or consult a qualified technician.

If an item is found incompatible due to wrong selection or insufficient technical knowledge, it will not be considered a defect, and therefore not eligible for return or refund.

Our support team can offer general guidance, but final purchase decisions remain the customer’s responsibility.

11. Limitation of Liability

While we strive to provide accurate, updated, and reliable service, certain conditions are beyond our control. To the fullest extent permitted by law, PCB Store shall not be liable for:

• Any direct or indirect loss, damage, or delay caused by courier, manufacturer, or third-party service provider.
• Typographical, informational, or technical errors on the website.
• Loss of data, profit, or time due to product malfunction or warranty issues.

Our maximum liability, under any circumstance, shall not exceed the actual price paid for the product in question.

You understand and agree that you are using our website and products at your own risk. All information, services, and products are provided “as-is” and “as available” without warranties beyond those offered by the manufacturer.

12. Intellectual Property Rights

All content, images, graphics, text, product descriptions, and brand materials published on pcbstore.com.bd are the exclusive property of PCB Store or its content partners. These materials are protected under copyright and trademark laws of Bangladesh.

You may not:

• Copy, reproduce, distribute, or republish our content for commercial use.
• Modify or re-upload product images, banners, or promotional material without written permission.
• Use our company name, logo, or design in any misleading or fraudulent way.

If you wish to quote or reference our materials for fair use (like education, media, or research), please contact us for prior approval.

13. Third-Party Links and External Resources

Sometimes our website may contain links to third-party websites for additional product details, brand information, or software downloads. These links are provided only for convenience.

PCB Store does not control or endorse the content, policies, or reliability of any external website. Visiting such links is completely at your own discretion and risk.

We encourage users to read the Terms and Privacy Policies of any external sites they visit through our links.

14. Privacy and Data Protection

We take your privacy seriously. Your personal information — such as name, contact number, address, and payment details — is collected only to process orders and provide better service.

All transactions are secured through SSL encryption and trusted gateways (SSLCommerz, bKash, Nagad, Brac Bank).

We do not sell, rent, or share your personal data with third parties for marketing purposes without your consent.

To know more about how we collect and manage user data, please read our detailed Privacy Policy (linked on our website footer).

15. Governing Law and Jurisdiction

These Terms & Conditions are governed by and interpreted under the laws of Bangladesh.

Any dispute or legal claim arising out of these Terms, or related to any product or service purchased from PCB Store, shall be handled exclusively in the courts of Dhaka, Bangladesh.

Before taking any legal action, we encourage our customers to first contact our support team so we can resolve the matter in a fair and friendly way.

16. Modification and Updates

We may update or modify these Terms occasionally to match new policies, legal requirements, or improvements in service.

When we do, the updated version will be posted on our website with a revised “Last Updated” date.

We recommend customers review this page from time to time to stay informed about any changes.

By continuing to use our website or services after such updates, you agree to the revised Terms automatically.

17. Contact Information

If you have any questions, feedback, or concerns about these Terms, please contact us directly:

• Address: 1st Floor, Rising Sun Tower, Parise Rd, Dhaka 1216
• Phone: 09603300300
• Email: [email protected]

18. Building Trust: Our Commitment to You

At PCB Store, we understand that online shopping is built on trust. That’s why we focus on real experience, honest service, and consistent quality.

Our goal is not just to sell computer parts, but to help you make smart tech decisions confidently.

We follow transparent policies, secure payments, and reliable delivery to protect every customer.

When you shop at pcbstore.com.bd, you’re not just buying a product — you’re joining a community built on integrity, innovation, and respect.

Thank you for choosing the PCB Store.
We look forward to serving you again.